La particularité du contrat de transfert est qu’il peut s’analyser dans les faits comme un contrat d’industrie. Toutefois, l’activité de déménageur est rattachée à la famille du transport public de marchandises par une disposition spécifique de la LOTI (Loi d’Orientation du Transport Intérieur). C’est la raison pour laquelle la rédaction des Conditions Générales de Vente préconisée par la CSD (Chambre Syndicale du Déménagement) répute « contrat de transport » les contrats de déménagement d’entreprises.
Il en découle deux règles de base :
The mover who takes charge of your furniture and equipment is presumed to be responsible for them for the duration of the move. For this reason, he asks you to tell him their value, so that he knows exactly how much he is liable to you in the event of material damage. If you don't reply to this request, he will decide on a fixed value for your furniture, and thus set the limit of his liability for the purpose of drawing up his estimate. But be careful: this value is not an acknowledgement of the actual value of your furniture; it is the reference value that will be used to establish the amount of compensation for any material damage observed during your move and for which the company is deemed responsible.
You must also set the financial limits of the "special delivery interest". This provision specifies the compensation you may be entitled to if a specific item is unavailable for a specific period of time after the move, for which the removal company is responsible.
In addition, certain types of damage may occur which do not necessarily involve the company's liability: force majeure, inherent defect of the item, fault of a third party, etc. To cover you against these specific risks, we offer you the possibility of taking out "MUST Damage" cover, tailored to your needs and the particular circumstances of your move.
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